Our e-fulfilment process
Owners of online stores have plenty of other things on their minds than packing and shipping orders to customers. That's where we come in. Using our unique automated system, we create and ship tens of thousands of packages per day all over the world. Are you looking for a fulfilment partner? Our people at Mercator House will help you with your e-fulfilment in six easy steps!
Goods in
We have a consistent and efficient process for unpacking, counting, inspecting and storing all goods we receive before they are entered into our system. Goods that arrive in the morning will be in your inventory by the end of the day.
Inventory Management
Our storage units are secured against theft, dust and damage. We have enough space to keep your goods safe and reduce the carbon footprint.
Orderpicking
Our order pickers start in real time as soon as an order reaches our system, with experienced staff performing quality checks to minimize the chance of errors.
Packaging
At Mercator House, we operate a double-layered secure order processing system to minimize the potential for errors. What this defacto means is that your order will never be processed by just one person, but your order will always be handled by two of our employees as a double layer of security.
Shipping
Over the years, we have selected the best carriers in every area of the world to guarantee our customers the best possible services and delivery times.
Provides
We carefully inspect all returned items before returning them. We adhere to the strict criteria set by the leading e-commerce platforms.